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Channel and Distribution Strategy
Channel and Distribution Strategy — Channels and Customer ExperienceChannel and Distribution Strategy
Channels and Customer Experience

Design the route to market that reaches your customers at a margin that works

Channel mapping and coverage gaps, margin structure and terms benchmarks, route-to-market options compared, and distributor selection criteria you can apply immediately.

Who it's for

Is this for you?

  • You are entering a new market or segment and need to decide how to reach it.
  • Coverage has gaps and you do not know whether to add distributors, go direct or use digital channels.
  • Your margin structure was set years ago and no longer matches market practice.
  • Distributor appointments are made on relationships rather than criteria.
Inside the service

What you get

  1. 01

    Channel mapping and coverage gaps

    How the market is served today and where you are absent or weak.

  2. 02

    Margin structure and terms benchmark

    Margins, credit, payment terms and support benchmarked against competitors.

  3. 03

    Route-to-market options

    Direct, distributor, hybrid and digital models compared on reach, cost and control.

  4. 04

    Distributor selection criteria

    A scorecard for appointing and reviewing partners.

What you receive

Deliverables

  • Channel map and coverage analysis
  • Margin and terms benchmark (Excel)
  • Strategy report (PDF) with recommended model
  • Distributor scorecard
Process

How we work

  1. Step 01

    Map the current channel and the market's channel structure.

  2. Step 02

    Interview distributors, retailers, end customers and competitors' channel partners.

  3. Step 03

    Model route-to-market options and benchmark economics.

  4. Step 04

    Recommend and support the rollout.

Our edge

Why IMR for this

  • Channel interviews are conducted in the field by our own teams across India and through partners abroad.

  • Economics are modelled, not asserted.

  • Follows naturally into Partner, Distributor and Licensee Search for execution.

FAQ

Frequently asked questions

Do you cover e-commerce and digital channels?

Yes, alongside physical distribution.

Can you help appoint the distributors?

Yes, through Partner, Distributor and Licensee Search.

Which sectors?

Industrial, building materials, agri inputs, consumer durables, FMCG and others.

  • 2019

    Operating since

  • 400+

    Projects completed

  • 1,000+

    Brands served

  • Pune · Toronto

    Offices

Clients include 3M, ABB, Deloitte, Honeywell, Cargill, Dow, Panasonic, Novozymes.

Request a proposal

Tell us the decision. We'll scope the evidence.

Share a few details and an IMR analyst will reply within one working day with a proposed scope, timeline and fee.

  1. 01An IMR analyst replies within one working day
  2. 02A 20-minute scoping call
  3. 03A written proposal with scope, timeline and fee

Request a proposal

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