Commerce Technology And Services Market Synopsis

Commerce Technology And Services Market Size Was Valued at USD  68.54 Billion in 2023, and is Projected to Reach USD  382.24 Billion by 2032, Growing at a CAGR of 21.04% From 2024-2032.

Commerce technology and services refer to the instruments, systems, techniques and steps adopted to support and complement the commercial processes as well as operations. Such as, e-commerce stores, payment processors & gateways, marketing solutions, shipping & supply chain solutions, CRM software, and data analysis tools. Combined, they allow companies to interact with consumers, monitor stock, accept payments safely and derive valuable information, and enhance firm operations with the digital economy’s goal of growth and effectiveness.

• The Commerce Technology and Services market includes all technologies and services that underlie or enable commerce, including retail or e-commerce, payments or financials, and supply chain services. This market has been very dynamic in the recent past due to the onset of the digital age and ways such as artificial intelligence, blockchain technology and big data analysis.

• The Commerce Technology sector has enjoyed the surge due to technological developments such that the effectiveness, experience, and operations of the firm and the customers have been boosted in the different industries. Business have greatly adopted e-commerce models of selling goods and services, it allows the business to reach out to the international market and the customer is able to select what they want to be delivered to them. These have continued to become more efficient in their processing and offer more secure solutions fitting the world’s cashless and mobile payment systems.

• In addition, the expanded use of information technologies in the supply chain has led to the enhancement of the inventory control and networks of distribution and delivery that has advanced the cause of lowering the costs of the business at the same time extending the delivery time. The computers’, artificial intelligence and machine learning programs are finding use in commerce technologies to help in the analysis of the consumer trends, anticipating market trends and even come up with customized marketing solutions.

•  The market of Commerce Technology and Services is highly competitive and diverse, and involves players or participants from different big global technology companies to small to mid-size companies providing particular solutions. Some of the leading market players include Amazon, Alibaba, Shopify, PayPal, among others since they have massive expert knowledge in the world of technologies, massive consumer database to determine the corresponding market tendencies and boost the market growth rates.

• Market trends are mainly conditioned by factors including new consumers’ needs/preferences, new regulation of the industry, concerns over cybersecurity, and macroeconomic factors. For instance, the COVID-19 pandemic forced consumers and businesses to use digital commerce solutions as shoppers and firms shifted to online shopping because of restrictions such as lock down.

• Future perspectives: Commerce Technology and Services market has lot of potential and has a long way to go with increased innovation. Some of the critical trends in the field include omnichannel retailing, which entails the blending sale of products through conventional and online shopping capabilities and cross-border e-commerce that is made possible by payment systems and logistics infrastructures.

• Threats that have an impact in the market include cyber security threats, data privacy issues, compliance issues and talent acquisition/management particularly in areas that require skilled professionals to support delivery of commerce technologies. In addition, due to the advancement in technology that is very dynamic it is important for the businesses to remain flexible in order to seize new opportunities and avoid the nuisance of new disturbances.

• In conclusion, the Commerce Technology and Services market is a growning and developing market characteristic by technology advancements, changing customers’ behaviors, and shifting economy factors. Corporations that can successfully integrate the advancement technologies, in dealing with the current complicated regulatory framework, and other operational issues will most probably survive this competitive environment.

Commerce Technology And Services Market Trend Analysis

Growth in Mobile Commerce (mCommerce)

• Mobile commerce or mCommerce development has been driven by the progress of the commerce technology and services that changed the consumer-business interaction worldwide. Indeed, with the use of such portable gadgets like smartphones and tablets consumers have endless opportunities to shop at any time and in any place. It has mostly led to enhancing the use of the internet on mobile devices by ensuring that the websites and applications are user friendly as well as safe modes of payment. Advancements like mobile wallet, contact less payment services, and marketing techniques that target the mobile users have also boosted the mCommerce business.

• In the same respect, the adoption of technologies such as AI and AR in mobile shopping increases the level of consumer satisfaction. Given advances in mobile Internet connections and the ongoing rollout of 5G networks, the future of mCommerce’s extension to newer forms of shopping, such as VR shopping, voice commerce, etc. , is quite promising; thus, this factor is one of the critical enablers for the growth of the digital economy.

Personalized Customer Experience Platforms

• Currently, there is a growing market for the Personalized Customer Experience Platforms (CXP), Commerce Technology and related services due to rising prospects of personalization of customers’ experience across the multiple points of contact. Businesses are committed on the implementation of CXP solutions with an aim of increasing customer involvement, satisfaction and commitment by offering content, suggestions and services tailored to their clients’ profile and past records.

•   Some of the prime motivators include the change of tides in terms of both omnichannel and e-commerce strategies, as well as the calls for better customer experience. Leaders in this market present a vast coverage of technologies and services which are artificial intelligence based analytics, customer data platforms, marketing automation, and integrated commerce among others. Very stiff competition pervades the market and firms are strategic, using technology to out do each other by embracing enhanced tools such as machine learning and predictive analysis for evaluation of customers’ needs. The focus of businesses on customer centric factors is the key driver of the CXP and Commerce Technology market increase, with an ever-evolving trend of companies’ digital transformations worldwide.

Commerce Technology And Services Market Segment Analysis:

Commerce Technology And Services Market  Segmented based on Type, Deployement Model ,Technology and  End-User.

By Type, E-commerce Platforms segment is expected to dominate the market during the forecast period

• It is possible to divide the commerce technology and services market into several main categories that have various important functions for the improvement of the online business. E-tailing refer to the frameworks that are created to support online business that deals with selling of products or services over the internet. Payment gateways as well guarantee secure transactions as they are involved in the conveying of funds from the buyers to the sellers. CRM systems assist in managing communication between a business and its clients, which is a process designed for enhancing and optimising a company’s relations with its clients.

• Supply chain management (SCM) entails the improvement of the processes of the delivery of products and services from one point to another at a lesser cost. Digital marketing and advertising services refer to the processes and tools employed in the marketing and advertisement of goods or services across the internet to particular groups of people. In a nutshell, these categories of commerce technology and service provide for a system that acts as a backbone for the growth and sustenance of business concern in the global market.

By Technology, AI and Machine Learning segment held the largest share in 2023

• The sectors of technology and services related to Commerce Technology are disturbed by various new technologies such as AI and Machine Learning, Blockchain, IoT, and more. They are enhancing the client engagement, supply chain prediction, and even automating several processes including the customer relations and supplies. This paper aims to establish how the application of blockchain is transforming transactions through making them more secure and faster through Supply Chain Management and payment System.

• In the IoT context, connected devices are critical to the ongoing process of assembling real-time data through logistics, management of inventory, and such types of auto-reordering systems. They all work in unison to advance the innovation in the business of commerce through operational effectiveness, customer experience, and secure transactions in the chain. So it could be forecast that Commerce Technology and Services market repeats the similar tendency in the future, thus offering new opportunities as well as creating new challenges for the businesses and other interest groups in the industry.

Commerce Technology And Services Market Regional Insights:

Asia Pacific  is Expected to Dominate the Market Over the Forecast period

• The Asia Pacific region is most likely going to have the largest say on the commerce technology and services market over the forecast period. As such, this projection has been arrived at based on the following parameters. Firstly, there are proven tendencies in the fast growth of digitalization of various industries in China, India, and the Southeast Asia region, where businesses are actively seeking the most essential commerce solutions and technologies. These economies are exhibiting strong growth in e-commerce and digital payments and Fintech and thereby provide a favorable environment for the market to grow.

• Also, growing usage of internet and smartphones in the region is enhancing the prospects of e-commerce, thus driving the need for extended commerce solutions. However, positive government policies related to digital networks and electronic trade environments present a favorable legal background for the market’s expansion. Therefore, Asia Pacific is believed to become the marketplace leader utilizing state-of-art commerce technologies and experiencing large growth and changes in the near future.

Active Key Players in the Commerce Technology And Services Market 

• Oracle Corporation (USA)
• International Business Machines Corporation (IBM) (USA)
• Hybris AG (Germany)
• Adobe Systems Inc (USA)
• PrestaShop SA (France)
• Elastic Path Software Inc (Canada)
• eVision Technologies Ltd (Netherlands)
• JDA Software Group, Inc (USA)
• CenturyLink, Inc (USA)
• Insite Software Solutions, Inc (USA)
• Cleverbridge AG (Germany)
• Adobe Inc (USA)
• BigCommerce Holdings Inc (USA)
• commercetools GmbH (Germany)
• HCL Technologies Ltd (India)
• Open Text Corp (Canada)
• Pitney Bowes Inc (USA)
• Salesforce.com Inc (USA)
• SAP SE (Germany)
• Other Key Players

Chapter 1: Introduction
 1.1 Scope and Coverage
Chapter 2:Executive Summary
Chapter 3: Market Landscape
 3.1 Market Dynamics
  3.1.1 Drivers
  3.1.2 Restraints
  3.1.3 Opportunities
  3.1.4 Challenges
 3.2 Market Trend Analysis
 3.3 PESTLE Analysis
 3.4 Porter's Five Forces Analysis
 3.5 Industry Value Chain Analysis
 3.6 Ecosystem
 3.7 Regulatory Landscape
 3.8 Price Trend Analysis
 3.9 Patent Analysis
 3.10 Technology Evolution
 3.11 Investment Pockets
 3.12 Import-Export Analysis

Chapter 4: Commerce Technology And Services Market by Type
 4.1 Commerce Technology And Services Market Snapshot and Growth Engine
 4.2 Commerce Technology And Services Market Overview
 4.3 Commerce Platforms
  4.3.1 Introduction and Market Overview
  4.3.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  4.3.3 Key Market Trends, Growth Factors and Opportunities
  4.3.4 Commerce Platforms: Geographic Segmentation Analysis
 4.4 Payment Gateways
  4.4.1 Introduction and Market Overview
  4.4.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  4.4.3 Key Market Trends, Growth Factors and Opportunities
  4.4.4 Payment Gateways: Geographic Segmentation Analysis
 4.5 Customer Relationship Management (CRM) Systems
  4.5.1 Introduction and Market Overview
  4.5.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  4.5.3 Key Market Trends, Growth Factors and Opportunities
  4.5.4 Customer Relationship Management (CRM) Systems: Geographic Segmentation Analysis
 4.6 Supply Chain Management (SCM) Solutions
  4.6.1 Introduction and Market Overview
  4.6.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  4.6.3 Key Market Trends, Growth Factors and Opportunities
  4.6.4 Supply Chain Management (SCM) Solutions: Geographic Segmentation Analysis
 4.7 Digital Marketing and Advertising Services
  4.7.1 Introduction and Market Overview
  4.7.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  4.7.3 Key Market Trends, Growth Factors and Opportunities
  4.7.4 Digital Marketing and Advertising Services: Geographic Segmentation Analysis

Chapter 5: Commerce Technology And Services Market by By Technology
 5.1 Commerce Technology And Services Market Snapshot and Growth Engine
 5.2 Commerce Technology And Services Market Overview
 5.3 AI and Machine Learning
  5.3.1 Introduction and Market Overview
  5.3.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  5.3.3 Key Market Trends, Growth Factors and Opportunities
  5.3.4 AI and Machine Learning: Geographic Segmentation Analysis
 5.4 Blockchain
  5.4.1 Introduction and Market Overview
  5.4.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  5.4.3 Key Market Trends, Growth Factors and Opportunities
  5.4.4 Blockchain: Geographic Segmentation Analysis
 5.5 IoT (Internet of Things)
  5.5.1 Introduction and Market Overview
  5.5.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  5.5.3 Key Market Trends, Growth Factors and Opportunities
  5.5.4 IoT (Internet of Things): Geographic Segmentation Analysis
 5.6 Others
  5.6.1 Introduction and Market Overview
  5.6.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  5.6.3 Key Market Trends, Growth Factors and Opportunities
  5.6.4 Others: Geographic Segmentation Analysis

Chapter 6: Commerce Technology And Services Market by By Deployment Model
 6.1 Commerce Technology And Services Market Snapshot and Growth Engine
 6.2 Commerce Technology And Services Market Overview
 6.3 On-Premises Solutions
  6.3.1 Introduction and Market Overview
  6.3.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  6.3.3 Key Market Trends, Growth Factors and Opportunities
  6.3.4 On-Premises Solutions: Geographic Segmentation Analysis
 6.4 Cloud-Based Solutions
  6.4.1 Introduction and Market Overview
  6.4.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  6.4.3 Key Market Trends, Growth Factors and Opportunities
  6.4.4 Cloud-Based Solutions: Geographic Segmentation Analysis

Chapter 7: Commerce Technology And Services Market by By End-User Industry
 7.1 Commerce Technology And Services Market Snapshot and Growth Engine
 7.2 Commerce Technology And Services Market Overview
 7.3 Retail
  7.3.1 Introduction and Market Overview
  7.3.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  7.3.3 Key Market Trends, Growth Factors and Opportunities
  7.3.4 Retail: Geographic Segmentation Analysis
 7.4 Healthcare
  7.4.1 Introduction and Market Overview
  7.4.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  7.4.3 Key Market Trends, Growth Factors and Opportunities
  7.4.4 Healthcare: Geographic Segmentation Analysis
 7.5 Automotive
  7.5.1 Introduction and Market Overview
  7.5.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  7.5.3 Key Market Trends, Growth Factors and Opportunities
  7.5.4 Automotive: Geographic Segmentation Analysis
 7.6 Consumer Electronics
  7.6.1 Introduction and Market Overview
  7.6.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  7.6.3 Key Market Trends, Growth Factors and Opportunities
  7.6.4 Consumer Electronics: Geographic Segmentation Analysis
 7.7 Others
  7.7.1 Introduction and Market Overview
  7.7.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  7.7.3 Key Market Trends, Growth Factors and Opportunities
  7.7.4 Others: Geographic Segmentation Analysis

Chapter 8: Company Profiles and Competitive Analysis
 8.1 Competitive Landscape
  8.1.1 Competitive Benchmarking
  8.1.2 Commerce Technology And Services Market Share by Manufacturer (2023)
  8.1.3 Industry BCG Matrix
  8.1.4 Heat Map Analysis
  8.1.5 Mergers and Acquisitions
  
 8.2 ORACLE CORPORATION (USA)
  8.2.1 Company Overview
  8.2.2 Key Executives
  8.2.3 Company Snapshot
  8.2.4 Role of the Company in the Market
  8.2.5 Sustainability and Social Responsibility
  8.2.6 Operating Business Segments
  8.2.7 Product Portfolio
  8.2.8 Business Performance
  8.2.9 Key Strategic Moves and Recent Developments
  8.2.10 SWOT Analysis
 8.3 INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM) (USA)
 8.4 HYBRIS AG (GERMANY)
 8.5 ADOBE SYSTEMS INC (USA)
 8.6 PRESTASHOP SA (FRANCE)
 8.7 ELASTIC PATH SOFTWARE INC (CANADA)
 8.8 EVISION TECHNOLOGIES LTD (NETHERLANDS)
 8.9 JDA SOFTWARE GROUP INC (USA)
 8.10 CENTURYLINK INC (USA)
 8.11 INSITE SOFTWARE SOLUTIONS INC (USA)
 8.12 CLEVERBRIDGE AG (GERMANY)
 8.13 ADOBE INC (USA)
 8.14 BIGCOMMERCE HOLDINGS INC (USA)
 8.15 COMMERCETOOLS GMBH (GERMANY)
 8.16 HCL TECHNOLOGIES LTD (INDIA)
 8.17 OPEN TEXT CORP (CANADA)
 8.18 PITNEY BOWES INC (USA)
 8.19 SALESFORCE COM INC (USA)
 8.20 SAP SE (GERMANY)
 8.21 OTHERS

Chapter 9: Global Commerce Technology And Services Market By Region
 9.1 Overview
 9.2. North America Commerce Technology And Services Market
  9.2.1 Key Market Trends, Growth Factors and Opportunities
  9.2.2 Top Key Companies
  9.2.3 Historic and Forecasted Market Size by Segments
  9.2.4 Historic and Forecasted Market Size By Type
   9.2.4.1 Commerce Platforms
   9.2.4.2 Payment Gateways
   9.2.4.3 Customer Relationship Management (CRM) Systems
   9.2.4.4 Supply Chain Management (SCM) Solutions
   9.2.4.5 Digital Marketing and Advertising Services
  9.2.5 Historic and Forecasted Market Size By By Technology
   9.2.5.1 AI and Machine Learning
   9.2.5.2 Blockchain
   9.2.5.3 IoT (Internet of Things)
   9.2.5.4 Others
  9.2.6 Historic and Forecasted Market Size By By Deployment Model
   9.2.6.1 On-Premises Solutions
   9.2.6.2 Cloud-Based Solutions
  9.2.7 Historic and Forecasted Market Size By By End-User Industry
   9.2.7.1 Retail
   9.2.7.2 Healthcare
   9.2.7.3 Automotive
   9.2.7.4 Consumer Electronics
   9.2.7.5 Others
  9.2.8 Historic and Forecast Market Size by Country
   9.2.8.1 US
   9.2.8.2 Canada
   9.2.8.3 Mexico
 9.3. Eastern Europe Commerce Technology And Services Market
  9.3.1 Key Market Trends, Growth Factors and Opportunities
  9.3.2 Top Key Companies
  9.3.3 Historic and Forecasted Market Size by Segments
  9.3.4 Historic and Forecasted Market Size By Type
   9.3.4.1 Commerce Platforms
   9.3.4.2 Payment Gateways
   9.3.4.3 Customer Relationship Management (CRM) Systems
   9.3.4.4 Supply Chain Management (SCM) Solutions
   9.3.4.5 Digital Marketing and Advertising Services
  9.3.5 Historic and Forecasted Market Size By By Technology
   9.3.5.1 AI and Machine Learning
   9.3.5.2 Blockchain
   9.3.5.3 IoT (Internet of Things)
   9.3.5.4 Others
  9.3.6 Historic and Forecasted Market Size By By Deployment Model
   9.3.6.1 On-Premises Solutions
   9.3.6.2 Cloud-Based Solutions
  9.3.7 Historic and Forecasted Market Size By By End-User Industry
   9.3.7.1 Retail
   9.3.7.2 Healthcare
   9.3.7.3 Automotive
   9.3.7.4 Consumer Electronics
   9.3.7.5 Others
  9.3.8 Historic and Forecast Market Size by Country
   9.3.8.1 Bulgaria
   9.3.8.2 The Czech Republic
   9.3.8.3 Hungary
   9.3.8.4 Poland
   9.3.8.5 Romania
   9.3.8.6 Rest of Eastern Europe
 9.4. Western Europe Commerce Technology And Services Market
  9.4.1 Key Market Trends, Growth Factors and Opportunities
  9.4.2 Top Key Companies
  9.4.3 Historic and Forecasted Market Size by Segments
  9.4.4 Historic and Forecasted Market Size By Type
   9.4.4.1 Commerce Platforms
   9.4.4.2 Payment Gateways
   9.4.4.3 Customer Relationship Management (CRM) Systems
   9.4.4.4 Supply Chain Management (SCM) Solutions
   9.4.4.5 Digital Marketing and Advertising Services
  9.4.5 Historic and Forecasted Market Size By By Technology
   9.4.5.1 AI and Machine Learning
   9.4.5.2 Blockchain
   9.4.5.3 IoT (Internet of Things)
   9.4.5.4 Others
  9.4.6 Historic and Forecasted Market Size By By Deployment Model
   9.4.6.1 On-Premises Solutions
   9.4.6.2 Cloud-Based Solutions
  9.4.7 Historic and Forecasted Market Size By By End-User Industry
   9.4.7.1 Retail
   9.4.7.2 Healthcare
   9.4.7.3 Automotive
   9.4.7.4 Consumer Electronics
   9.4.7.5 Others
  9.4.8 Historic and Forecast Market Size by Country
   9.4.8.1 Germany
   9.4.8.2 UK
   9.4.8.3 France
   9.4.8.4 Netherlands
   9.4.8.5 Italy
   9.4.8.6 Russia
   9.4.8.7 Spain
   9.4.8.8 Rest of Western Europe
 9.5. Asia Pacific Commerce Technology And Services Market
  9.5.1 Key Market Trends, Growth Factors and Opportunities
  9.5.2 Top Key Companies
  9.5.3 Historic and Forecasted Market Size by Segments
  9.5.4 Historic and Forecasted Market Size By Type
   9.5.4.1 Commerce Platforms
   9.5.4.2 Payment Gateways
   9.5.4.3 Customer Relationship Management (CRM) Systems
   9.5.4.4 Supply Chain Management (SCM) Solutions
   9.5.4.5 Digital Marketing and Advertising Services
  9.5.5 Historic and Forecasted Market Size By By Technology
   9.5.5.1 AI and Machine Learning
   9.5.5.2 Blockchain
   9.5.5.3 IoT (Internet of Things)
   9.5.5.4 Others
  9.5.6 Historic and Forecasted Market Size By By Deployment Model
   9.5.6.1 On-Premises Solutions
   9.5.6.2 Cloud-Based Solutions
  9.5.7 Historic and Forecasted Market Size By By End-User Industry
   9.5.7.1 Retail
   9.5.7.2 Healthcare
   9.5.7.3 Automotive
   9.5.7.4 Consumer Electronics
   9.5.7.5 Others
  9.5.8 Historic and Forecast Market Size by Country
   9.5.8.1 China
   9.5.8.2 India
   9.5.8.3 Japan
   9.5.8.4 South Korea
   9.5.8.5 Malaysia
   9.5.8.6 Thailand
   9.5.8.7 Vietnam
   9.5.8.8 The Philippines
   9.5.8.9 Australia
   9.5.8.10 New Zealand
   9.5.8.11 Rest of APAC
 9.6. Middle East & Africa Commerce Technology And Services Market
  9.6.1 Key Market Trends, Growth Factors and Opportunities
  9.6.2 Top Key Companies
  9.6.3 Historic and Forecasted Market Size by Segments
  9.6.4 Historic and Forecasted Market Size By Type
   9.6.4.1 Commerce Platforms
   9.6.4.2 Payment Gateways
   9.6.4.3 Customer Relationship Management (CRM) Systems
   9.6.4.4 Supply Chain Management (SCM) Solutions
   9.6.4.5 Digital Marketing and Advertising Services
  9.6.5 Historic and Forecasted Market Size By By Technology
   9.6.5.1 AI and Machine Learning
   9.6.5.2 Blockchain
   9.6.5.3 IoT (Internet of Things)
   9.6.5.4 Others
  9.6.6 Historic and Forecasted Market Size By By Deployment Model
   9.6.6.1 On-Premises Solutions
   9.6.6.2 Cloud-Based Solutions
  9.6.7 Historic and Forecasted Market Size By By End-User Industry
   9.6.7.1 Retail
   9.6.7.2 Healthcare
   9.6.7.3 Automotive
   9.6.7.4 Consumer Electronics
   9.6.7.5 Others
  9.6.8 Historic and Forecast Market Size by Country
   9.6.8.1 Turkey
   9.6.8.2 Bahrain
   9.6.8.3 Kuwait
   9.6.8.4 Saudi Arabia
   9.6.8.5 Qatar
   9.6.8.6 UAE
   9.6.8.7 Israel
   9.6.8.8 South Africa
 9.7. South America Commerce Technology And Services Market
  9.7.1 Key Market Trends, Growth Factors and Opportunities
  9.7.2 Top Key Companies
  9.7.3 Historic and Forecasted Market Size by Segments
  9.7.4 Historic and Forecasted Market Size By Type
   9.7.4.1 Commerce Platforms
   9.7.4.2 Payment Gateways
   9.7.4.3 Customer Relationship Management (CRM) Systems
   9.7.4.4 Supply Chain Management (SCM) Solutions
   9.7.4.5 Digital Marketing and Advertising Services
  9.7.5 Historic and Forecasted Market Size By By Technology
   9.7.5.1 AI and Machine Learning
   9.7.5.2 Blockchain
   9.7.5.3 IoT (Internet of Things)
   9.7.5.4 Others
  9.7.6 Historic and Forecasted Market Size By By Deployment Model
   9.7.6.1 On-Premises Solutions
   9.7.6.2 Cloud-Based Solutions
  9.7.7 Historic and Forecasted Market Size By By End-User Industry
   9.7.7.1 Retail
   9.7.7.2 Healthcare
   9.7.7.3 Automotive
   9.7.7.4 Consumer Electronics
   9.7.7.5 Others
  9.7.8 Historic and Forecast Market Size by Country
   9.7.8.1 Brazil
   9.7.8.2 Argentina
   9.7.8.3 Rest of SA

Chapter 10 Analyst Viewpoint and Conclusion
10.1 Recommendations and Concluding Analysis
10.2 Potential Market Strategies

Chapter 11 Research Methodology
11.1 Research Process
11.2 Primary Research
11.3 Secondary Research