Bonded abrasives Market Synopsis

Bonded abrasives Market Size is Valued at USD 12.16 Billion in 2023 and is Projected to Reach USD 18.10 Billion by 2032, Growing at a CAGR of 5.10% From 2024-2032.

The bonded abrasives market the market for abrasives can be classified based on the way they are manufactured and intended for uses such as grinding, cutting, and finishing, where the abrasive material is bonded to a base material by the application of a binder. These abrasives play a very crucial role in a number of manufacturing activities such as metal working, timber working, and construction activities where smoothness, dimension accuracy and surface finish are critical. Some of the most familiar forms of bonded abrasives are grinding wheels, cutting off wheels and mounted points each of which is designed for certain working conditions and surfaces.

• The largest force behind the growth of the bonded abrasives market is the manufacturing industry, particularly in the developing countries. And so comes the need for fine and sharpened cutting tools and grinding in industries as these grows. This growth is due to technology as better performing abrasives are developed which improve productivity and minimize time lost to machine maintenance. Besides, the automotive and aerospace markets are growing which increases the demand of bonded abrasives because the above industries need highly accurate surface finishes and high precision.
• Another factor is the ever-increasing level of automation and mechanization in different fields as a way of increasing efficiency. It may also explain why manufacturers of automated manufacturing processes need consistent and standard abrasives to produce quality and efficient products. Furthermore, transition to the higher speed machining processes also require new generation of bonded abrasives, which are capable for operating at high speed as well as higher temperatures. It promotes innovation in the context of existing markets by creating pressure on companies to design new products which would address emergent market needs.

Bonded abrasives Market Trend Analysis

Increasing adoption of environmentally friendly products

• The current trend within the bonded abrasives market includes the promotion of products that are environmentally sustainable. Specifically, there are concerns for abrasives products that have less post-consumer recycling content as well as abrasives that emit less during their manufacture and usage. Such a change is in line with changes in other industries in terms of sustainable development and consumer demand for environmentally friendly products. Secondly, the regulatory system is forcing organizations to come up with products that are environmentally friendly, thus fueling this direction.
• The other area of transition is the use of digital technology in manufacturing and application of bonded abrasives. There is increasing use of data analytics and IOT (Internet of Things) in the tracking of abrasive performance, schedule for maintenance, and enhancing of the manufacturing process. The current technologies do not only make operations efficient but also make bonded abrasives work better and last longer for more value-added consumer, thereby creating market competitive advantage.

Rapid industrialization and infrastructure development

• Due to its vast potential in the growing economies, the bonded abrasives market is expected to grow at a better rate as compared to the traditional economies. The Asia-Pacific and Latin American countries are experiencing relatively enhanced investment on manufacturing and Construction, consequent demand for superior quality abrasives is felt. These opportunities can be leveraged by starting exporting factories or entering into partnerships with local factories with the demand increasing due to convenience as well as operational costs of importing equipment being high. Moreover, there are opportunities for improvements in product design to develop new and improved products that fit a specific market category of application. pment are underway. Countries in Asia-Pacific and Latin America are experiencing increased investments in manufacturing and construction sectors, leading to a rising demand for high-quality abrasives. Companies can capitalize on these opportunities by establishing local manufacturing facilities or partnerships to meet the growing demand while also reducing logistical costs.
• Additionally, there is potential for innovation in product development, particularly in creating specialized abrasives for niche applications. Special grinding and cutting need industries for expanded electronics, renewable energy, materials industries. Such industries include the transportation industry as well as the construction industry; By conducting research and development, companies can design products that fit the particular needs of these industries hence strengthening their market and opening up the potential for growth.

Bonded abrasives Market Segment Analysis:

Bonded abrasives Market Segmented on the basis of Product type, Material type, application, and end-users.

By Product Type, Grinding Wheels segment is expected to dominate the market during the forecast period

• The bonded abrasives market is classified by product type as follows: grinding wheels cutting off wheels mounted points others. The cutting wheels are commonly used for grinding, shaping and finishing operations on different types of materials and therefore are so valued in manufacturing industries and metal working industries. Cutoff wheels are mostly made for cutting hard materials and works best for applications in steel fabrication and construction. Mounted points are small, synthesized abrasives fixed on a shaft which find use in fine cutting and polishing chores in production processes such as in jewelry making or car repair among others. Other product types; refer to other narrow special application abrasive products in addition to those mentioned above that add the utility of bonded abrasives in different industries.

By Application, Metalworking segment held the largest share in 2024

• The market for bonded abrasives is divided into metalworking, construction, automotive, Aerospace, electronics and other applications. A number of fitted abrasives are used in metal operations because of their suitability in the general and precise metal operation tasks of grinding, cutting or finishing passed on by metal fabrication industries. These abrasives are used in construction industry including cutting and shaping concrete, masonry and other construction related products to increase production and effectiveness on construction sites. In the automotive industry, bonding abrasives provide high quality and performance in the machining process of engine parts, bodywork and assembling. Precision manufacturing in the aerospace industry requires particular abrasives for manufacturing critical aerospace components. In electronics bonded abrasives play their role in surface preparation and finishing of electronics components as a way of guaranteeing reliability of the product. The other application type can involve a range of industries, including woodworking, glass processing, and in the manufacturing of medical equipment, all of which demonstrate the diverse and unique uses of bonded abradants.

Bonded abrasives Market Regional Insights:

Asia Pacific is Expected to Dominate the Market Over the Forecast period

• The bonded abrasives market is well driven in the Asia-Pacific because of the healthy industrial growth and heavy investment made in the manufacturing and construction industries. Other powers built the foundation for this growth including China, India and Japan where China is the largest producer and consumer of Bonded Abrasives. With strong manufacturing industry within the region and growth of different applications requiring high-quality abrasives the region is poised to lead the market.
• In addition, the Asia-Pacific region boasts of ample skilled labour and growing incorporation of technology in the production process to raise efficiency. There are also many important players based in this region and this competition and innovations help to boost the market for bonded abrasives. At the same time as industries become established and new technologies come into the market the Asia-Pac area looks set to continue its hold on the market share for bonded abrasives.

Active Key Players in the Bonded abrasives Market

• Saint-Gobain Abrasives (France)
• 3M Company (United States)
• Norton Abrasives (United States)
• Tyrolit (Austria)
• Carborundum Universal Limited (CUMI) (India)
• Pferd Inc. (United States)
• SATA GmbH (Germany)
• Klingspor AG (Germany)
• Abrasive Technology, Inc. (United States)
• Buehler (United States) and Others Active Players

Chapter 1: Introduction
 1.1 Scope and Coverage

Chapter 2:Executive Summary

Chapter 3: Market Landscape
 3.1 Market Dynamics
  3.1.1 Drivers
  3.1.2 Restraints
  3.1.3 Opportunities
  3.1.4 Challenges
 3.2 Market Trend Analysis
 3.3 PESTLE Analysis
 3.4 Porter's Five Forces Analysis
 3.5 Industry Value Chain Analysis
 3.6 Ecosystem
 3.7 Regulatory Landscape
 3.8 Price Trend Analysis
 3.9 Patent Analysis
 3.10 Technology Evolution
 3.11 Investment Pockets
 3.12 Import-Export Analysis

Chapter 4: Bonded abrasives Market by Product Type
 4.1 Bonded abrasives Market Snapshot and Growth Engine
 4.2 Bonded abrasives Market Overview
 4.3 Grinding Wheels
  4.3.1 Introduction and Market Overview
  4.3.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  4.3.3 Key Market Trends, Growth Factors and Opportunities
  4.3.4 Grinding Wheels: Geographic Segmentation Analysis
 4.4 Cutting Off Wheels
  4.4.1 Introduction and Market Overview
  4.4.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  4.4.3 Key Market Trends, Growth Factors and Opportunities
  4.4.4 Cutting Off Wheels: Geographic Segmentation Analysis
 4.5 Mounted Points
  4.5.1 Introduction and Market Overview
  4.5.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  4.5.3 Key Market Trends, Growth Factors and Opportunities
  4.5.4 Mounted Points: Geographic Segmentation Analysis
 4.6 Others
  4.6.1 Introduction and Market Overview
  4.6.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  4.6.3 Key Market Trends, Growth Factors and Opportunities
  4.6.4 Others: Geographic Segmentation Analysis

Chapter 5: Bonded abrasives Market by Material Type
 5.1 Bonded abrasives Market Snapshot and Growth Engine
 5.2 Bonded abrasives Market Overview
 5.3 Aluminum Oxide
  5.3.1 Introduction and Market Overview
  5.3.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  5.3.3 Key Market Trends, Growth Factors and Opportunities
  5.3.4 Aluminum Oxide: Geographic Segmentation Analysis
 5.4 Silicon Carbide
  5.4.1 Introduction and Market Overview
  5.4.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  5.4.3 Key Market Trends, Growth Factors and Opportunities
  5.4.4 Silicon Carbide: Geographic Segmentation Analysis
 5.5 Diamond
  5.5.1 Introduction and Market Overview
  5.5.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  5.5.3 Key Market Trends, Growth Factors and Opportunities
  5.5.4 Diamond: Geographic Segmentation Analysis
 5.6 Cubic Boron Nitride (CBN)
  5.6.1 Introduction and Market Overview
  5.6.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  5.6.3 Key Market Trends, Growth Factors and Opportunities
  5.6.4 Cubic Boron Nitride (CBN): Geographic Segmentation Analysis
 5.7 Others
  5.7.1 Introduction and Market Overview
  5.7.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  5.7.3 Key Market Trends, Growth Factors and Opportunities
  5.7.4 Others: Geographic Segmentation Analysis

Chapter 6: Bonded abrasives Market by Application
 6.1 Bonded abrasives Market Snapshot and Growth Engine
 6.2 Bonded abrasives Market Overview
 6.3 Metalworking
  6.3.1 Introduction and Market Overview
  6.3.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  6.3.3 Key Market Trends, Growth Factors and Opportunities
  6.3.4 Metalworking: Geographic Segmentation Analysis
 6.4 Construction
  6.4.1 Introduction and Market Overview
  6.4.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  6.4.3 Key Market Trends, Growth Factors and Opportunities
  6.4.4 Construction: Geographic Segmentation Analysis
 6.5 Automotive
  6.5.1 Introduction and Market Overview
  6.5.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  6.5.3 Key Market Trends, Growth Factors and Opportunities
  6.5.4 Automotive: Geographic Segmentation Analysis
 6.6 Aerospace
  6.6.1 Introduction and Market Overview
  6.6.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  6.6.3 Key Market Trends, Growth Factors and Opportunities
  6.6.4 Aerospace: Geographic Segmentation Analysis
 6.7 Electronics
  6.7.1 Introduction and Market Overview
  6.7.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  6.7.3 Key Market Trends, Growth Factors and Opportunities
  6.7.4 Electronics: Geographic Segmentation Analysis
 6.8 Others
  6.8.1 Introduction and Market Overview
  6.8.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  6.8.3 Key Market Trends, Growth Factors and Opportunities
  6.8.4 Others: Geographic Segmentation Analysis

Chapter 7: Bonded abrasives Market by End-User
 7.1 Bonded abrasives Market Snapshot and Growth Engine
 7.2 Bonded abrasives Market Overview
 7.3 Manufacturing
  7.3.1 Introduction and Market Overview
  7.3.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  7.3.3 Key Market Trends, Growth Factors and Opportunities
  7.3.4 Manufacturing: Geographic Segmentation Analysis
 7.4 Construction
  7.4.1 Introduction and Market Overview
  7.4.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  7.4.3 Key Market Trends, Growth Factors and Opportunities
  7.4.4 Construction: Geographic Segmentation Analysis
 7.5 Automotive
  7.5.1 Introduction and Market Overview
  7.5.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  7.5.3 Key Market Trends, Growth Factors and Opportunities
  7.5.4 Automotive: Geographic Segmentation Analysis
 7.6 Aerospace
  7.6.1 Introduction and Market Overview
  7.6.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  7.6.3 Key Market Trends, Growth Factors and Opportunities
  7.6.4 Aerospace: Geographic Segmentation Analysis
 7.7 Electronics
  7.7.1 Introduction and Market Overview
  7.7.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  7.7.3 Key Market Trends, Growth Factors and Opportunities
  7.7.4 Electronics: Geographic Segmentation Analysis
 7.8 Others
  7.8.1 Introduction and Market Overview
  7.8.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F)
  7.8.3 Key Market Trends, Growth Factors and Opportunities
  7.8.4 Others: Geographic Segmentation Analysis

Chapter 8: Company Profiles and Competitive Analysis
 8.1 Competitive Landscape
  8.1.1 Competitive Benchmarking
  8.1.2 Bonded abrasives Market Share by Manufacturer (2023)
  8.1.3 Industry BCG Matrix
  8.1.4 Heat Map Analysis
  8.1.5 Mergers and Acquisitions
  
 8.2 SAINT-GOBAIN ABRASIVES (FRANCE)
  8.2.1 Company Overview
  8.2.2 Key Executives
  8.2.3 Company Snapshot
  8.2.4 Role of the Company in the Market
  8.2.5 Sustainability and Social Responsibility
  8.2.6 Operating Business Segments
  8.2.7 Product Portfolio
  8.2.8 Business Performance
  8.2.9 Key Strategic Moves and Recent Developments
  8.2.10 SWOT Analysis
 8.3 3M COMPANY (UNITED STATES)
 8.4 NORTON ABRASIVES (UNITED STATES)
 8.5 TYROLIT (AUSTRIA)
 8.6 CARBORUNDUM UNIVERSAL LIMITED (CUMI) (INDIA)
 8.7 PFERD INC. (UNITED STATES)
 8.8 SATA GMBH (GERMANY)
 8.9 KLINGSPOR AG (GERMANY)
 8.10 ABRASIVE TECHNOLOGY
 8.11 INC. (UNITED STATES)
 8.12 BUEHLER (UNITED STATES)
 8.13 OTHERS MAJOR PLAYERS

Chapter 9: Global Bonded abrasives Market By Region
 9.1 Overview
 9.2. North America Bonded abrasives Market
  9.2.1 Key Market Trends, Growth Factors and Opportunities
  9.2.2 Top Key Companies
  9.2.3 Historic and Forecasted Market Size by Segments
  9.2.4 Historic and Forecasted Market Size By Product Type
  9.2.4.1 Grinding Wheels
  9.2.4.2 Cutting Off Wheels
  9.2.4.3 Mounted Points
  9.2.4.4 Others
  9.2.5 Historic and Forecasted Market Size By Material Type
  9.2.5.1 Aluminum Oxide
  9.2.5.2 Silicon Carbide
  9.2.5.3 Diamond
  9.2.5.4 Cubic Boron Nitride (CBN)
  9.2.5.5 Others
  9.2.6 Historic and Forecasted Market Size By Application
  9.2.6.1 Metalworking
  9.2.6.2 Construction
  9.2.6.3 Automotive
  9.2.6.4 Aerospace
  9.2.6.5 Electronics
  9.2.6.6 Others
  9.2.7 Historic and Forecasted Market Size By End-User
  9.2.7.1 Manufacturing
  9.2.7.2 Construction
  9.2.7.3 Automotive
  9.2.7.4 Aerospace
  9.2.7.5 Electronics
  9.2.7.6 Others
  9.2.8 Historic and Forecast Market Size by Country
  9.2.8.1 US
  9.2.8.2 Canada
  9.2.8.3 Mexico
 9.3. Eastern Europe Bonded abrasives Market
  9.3.1 Key Market Trends, Growth Factors and Opportunities
  9.3.2 Top Key Companies
  9.3.3 Historic and Forecasted Market Size by Segments
  9.3.4 Historic and Forecasted Market Size By Product Type
  9.3.4.1 Grinding Wheels
  9.3.4.2 Cutting Off Wheels
  9.3.4.3 Mounted Points
  9.3.4.4 Others
  9.3.5 Historic and Forecasted Market Size By Material Type
  9.3.5.1 Aluminum Oxide
  9.3.5.2 Silicon Carbide
  9.3.5.3 Diamond
  9.3.5.4 Cubic Boron Nitride (CBN)
  9.3.5.5 Others
  9.3.6 Historic and Forecasted Market Size By Application
  9.3.6.1 Metalworking
  9.3.6.2 Construction
  9.3.6.3 Automotive
  9.3.6.4 Aerospace
  9.3.6.5 Electronics
  9.3.6.6 Others
  9.3.7 Historic and Forecasted Market Size By End-User
  9.3.7.1 Manufacturing
  9.3.7.2 Construction
  9.3.7.3 Automotive
  9.3.7.4 Aerospace
  9.3.7.5 Electronics
  9.3.7.6 Others
  9.3.8 Historic and Forecast Market Size by Country
  9.3.8.1 Bulgaria
  9.3.8.2 The Czech Republic
  9.3.8.3 Hungary
  9.3.8.4 Poland
  9.3.8.5 Romania
  9.3.8.6 Rest of Eastern Europe
 9.4. Western Europe Bonded abrasives Market
  9.4.1 Key Market Trends, Growth Factors and Opportunities
  9.4.2 Top Key Companies
  9.4.3 Historic and Forecasted Market Size by Segments
  9.4.4 Historic and Forecasted Market Size By Product Type
  9.4.4.1 Grinding Wheels
  9.4.4.2 Cutting Off Wheels
  9.4.4.3 Mounted Points
  9.4.4.4 Others
  9.4.5 Historic and Forecasted Market Size By Material Type
  9.4.5.1 Aluminum Oxide
  9.4.5.2 Silicon Carbide
  9.4.5.3 Diamond
  9.4.5.4 Cubic Boron Nitride (CBN)
  9.4.5.5 Others
  9.4.6 Historic and Forecasted Market Size By Application
  9.4.6.1 Metalworking
  9.4.6.2 Construction
  9.4.6.3 Automotive
  9.4.6.4 Aerospace
  9.4.6.5 Electronics
  9.4.6.6 Others
  9.4.7 Historic and Forecasted Market Size By End-User
  9.4.7.1 Manufacturing
  9.4.7.2 Construction
  9.4.7.3 Automotive
  9.4.7.4 Aerospace
  9.4.7.5 Electronics
  9.4.7.6 Others
  9.4.8 Historic and Forecast Market Size by Country
  9.4.8.1 Germany
  9.4.8.2 UK
  9.4.8.3 France
  9.4.8.4 Netherlands
  9.4.8.5 Italy
  9.4.8.6 Russia
  9.4.8.7 Spain
  9.4.8.8 Rest of Western Europe
 9.5. Asia Pacific Bonded abrasives Market
  9.5.1 Key Market Trends, Growth Factors and Opportunities
  9.5.2 Top Key Companies
  9.5.3 Historic and Forecasted Market Size by Segments
  9.5.4 Historic and Forecasted Market Size By Product Type
  9.5.4.1 Grinding Wheels
  9.5.4.2 Cutting Off Wheels
  9.5.4.3 Mounted Points
  9.5.4.4 Others
  9.5.5 Historic and Forecasted Market Size By Material Type
  9.5.5.1 Aluminum Oxide
  9.5.5.2 Silicon Carbide
  9.5.5.3 Diamond
  9.5.5.4 Cubic Boron Nitride (CBN)
  9.5.5.5 Others
  9.5.6 Historic and Forecasted Market Size By Application
  9.5.6.1 Metalworking
  9.5.6.2 Construction
  9.5.6.3 Automotive
  9.5.6.4 Aerospace
  9.5.6.5 Electronics
  9.5.6.6 Others
  9.5.7 Historic and Forecasted Market Size By End-User
  9.5.7.1 Manufacturing
  9.5.7.2 Construction
  9.5.7.3 Automotive
  9.5.7.4 Aerospace
  9.5.7.5 Electronics
  9.5.7.6 Others
  9.5.8 Historic and Forecast Market Size by Country
  9.5.8.1 China
  9.5.8.2 India
  9.5.8.3 Japan
  9.5.8.4 South Korea
  9.5.8.5 Malaysia
  9.5.8.6 Thailand
  9.5.8.7 Vietnam
  9.5.8.8 The Philippines
  9.5.8.9 Australia
  9.5.8.10 New Zealand
  9.5.8.11 Rest of APAC
 9.6. Middle East & Africa Bonded abrasives Market
  9.6.1 Key Market Trends, Growth Factors and Opportunities
  9.6.2 Top Key Companies
  9.6.3 Historic and Forecasted Market Size by Segments
  9.6.4 Historic and Forecasted Market Size By Product Type
  9.6.4.1 Grinding Wheels
  9.6.4.2 Cutting Off Wheels
  9.6.4.3 Mounted Points
  9.6.4.4 Others
  9.6.5 Historic and Forecasted Market Size By Material Type
  9.6.5.1 Aluminum Oxide
  9.6.5.2 Silicon Carbide
  9.6.5.3 Diamond
  9.6.5.4 Cubic Boron Nitride (CBN)
  9.6.5.5 Others
  9.6.6 Historic and Forecasted Market Size By Application
  9.6.6.1 Metalworking
  9.6.6.2 Construction
  9.6.6.3 Automotive
  9.6.6.4 Aerospace
  9.6.6.5 Electronics
  9.6.6.6 Others
  9.6.7 Historic and Forecasted Market Size By End-User
  9.6.7.1 Manufacturing
  9.6.7.2 Construction
  9.6.7.3 Automotive
  9.6.7.4 Aerospace
  9.6.7.5 Electronics
  9.6.7.6 Others
  9.6.8 Historic and Forecast Market Size by Country
  9.6.8.1 Turkey
  9.6.8.2 Bahrain
  9.6.8.3 Kuwait
  9.6.8.4 Saudi Arabia
  9.6.8.5 Qatar
  9.6.8.6 UAE
  9.6.8.7 Israel
  9.6.8.8 South Africa
 9.7. South America Bonded abrasives Market
  9.7.1 Key Market Trends, Growth Factors and Opportunities
  9.7.2 Top Key Companies
  9.7.3 Historic and Forecasted Market Size by Segments
  9.7.4 Historic and Forecasted Market Size By Product Type
  9.7.4.1 Grinding Wheels
  9.7.4.2 Cutting Off Wheels
  9.7.4.3 Mounted Points
  9.7.4.4 Others
  9.7.5 Historic and Forecasted Market Size By Material Type
  9.7.5.1 Aluminum Oxide
  9.7.5.2 Silicon Carbide
  9.7.5.3 Diamond
  9.7.5.4 Cubic Boron Nitride (CBN)
  9.7.5.5 Others
  9.7.6 Historic and Forecasted Market Size By Application
  9.7.6.1 Metalworking
  9.7.6.2 Construction
  9.7.6.3 Automotive
  9.7.6.4 Aerospace
  9.7.6.5 Electronics
  9.7.6.6 Others
  9.7.7 Historic and Forecasted Market Size By End-User
  9.7.7.1 Manufacturing
  9.7.7.2 Construction
  9.7.7.3 Automotive
  9.7.7.4 Aerospace
  9.7.7.5 Electronics
  9.7.7.6 Others
  9.7.8 Historic and Forecast Market Size by Country
  9.7.8.1 Brazil
  9.7.8.2 Argentina
  9.7.8.3 Rest of SA

Chapter 10 Analyst Viewpoint and Conclusion
10.1 Recommendations and Concluding Analysis
10.2 Potential Market Strategies

Chapter 11 Research Methodology
11.1 Research Process
11.2 Primary Research
11.3 Secondary Research